Supabets was founded in 2008 and is one of the most well-known bookmakers in South Africa. The company operates legally in South Africa and offers not only sports betting but also Supabets online casino services. Thus, the company’s customers can find entertainment options that suit their preferences. Players are offered additional bonuses, convenient deposit and withdrawal methods, as well as a wide range of betting options.
License of Supabets
The bookmaker holds a license issued by the Mpumalanga Gambling Board, which is the official permission to operate in South Africa. The license number is 9-2-1-00055.
How to Register
To gain access to the betting services, it is required to Supabets register. Creating an account is a straightforward process and takes only a few minutes. Registration involves the following steps:
- Visit the bookmaker’s website.
- Click on the “Join Now” button.
- Fill out the registration form that appears.
- Confirm your registration.
There are two registration methods available for citizens and non-residents of the country: through the ID Number or through the Passport.
The choice of document for registration determines the required fields to be filled in the form. With the ID Number, the following fields need to be filled:
- User name
- ID Number
- First name
- Last Name
- Phone number
- Password
- Confirm Password
When choosing passport registration, in addition to the above-mentioned data, you also need to enter the passport number and provide the following additional information:
- Country
- Gender
- Date of birth
The password should be a minimum of 6 characters long and include both letters and numbers. The same applies to the User name.
How to Verify
Registration allows you to log into your account, place bets, and use some other functionality. However, for full access to all features of the personal account, verification is required. Players cannot withdraw funds from their accounts without verification.
To undergo identity verification, you will need to upload photos of documents verifying your identity. This can be done using a driver’s license or a national ID card. You can verify your address by uploading a photo of your utility bill or bank statement, for instance.
Documents can be submitted in three ways:
- Send them via email to fisa@supabесо.zа;
- Send them via WhatsApp to +27 65 831 7225;
- Through the FICA self-service portal.
Identity verification will be confirmed only if all information provided is accurate and matches the registration data. Additionally, the photos should be of good quality, with clear and visible information, including all four corners of the document.
Uploading documents through the self-service portal can be done as follows:
- Log in to Supabets.
- Authenticate your account.
- Go to the personal account and select the “FICA Upload” section.
- Enter your Supabets account number.
- Provide the phone number associated with your account.
- Click the button to upload proof of identity and provide the necessary information.
- Click the button to specify the address and upload the required document.
- Check the box in the special window to confirm the authenticity of the submitted documents.
- Click “Send” to submit the documents.
You must wait for a response from the bookmaker company when uploading documents via email. The notification will indicate the result of the verification. When using WhatsApp, don’t forget to mention your username in Supabets.
The bookmaker reserves the right to request additional documents if necessary. A selfie with the documents in hand may also be required.
Verification is necessary to control underage users and prevent fraud. Therefore, each bookmaker’s customer can have only one account. If a user has two or more accounts, verification will not be possible, and the personal accounts will be blocked along with the funds in them.
Login to My Account
Supabets login is available through a single method. Authorization takes less than a minute, and the process is as follows:
- Go to the Supabet website.
- Click on the yellow “Login” button at the top of the screen.
- Enter your username and password.
- Confirm by clicking the “Login” button.
If you are unable to log in, double-check the entered data for accuracy. If the problem persists, use the “Forgot Password?” button, enter your username, and follow the further instructions.
Deposit and Withdrawal Methods
The bookmaker offers a wide range of deposit and withdrawal methods, with a minimum deposit of only 1 ZAR. You can top up your account using the following methods:
- Vouchers
- Electronic wallets
- Bank cards
- Bank transfers
The main financial services and transaction limits are indicated in the table below:
| Payment Service | Minimum Deposit (ZAR) | Maximum Deposit (ZAR) |
| Ozow, SiD, 1Voucher, OTT Voucher, Supabets Voucher, Direct Deposit | 1 | 1000000 |
| Peach Payments, Blu Voucher, DPO Paygate, Masterpass | 20 | 100000 |
| PayU | 20 | 1000000 |
There are no fees charged by the bookmaker, but some payment systems may apply their own fees. Deposited funds are credited instantly, except for Direct Deposit, which may have a delay of up to 24 hours.
Vouchers can be purchased at various retail outlets, including GloCell Retail Solutions, R&A Cellular, Boxer, Kazang, Caltex, Makro, A2Pay, PAV Telecoms, and Cambridge Food.
Follow these steps to top up your gaming wallet:
- Go to the bookmaker’s website.
- Log in to your account.
- Select the “Deposit” option.
- Choose the payment method.
- Fill out the application, including the deposit amount and payment details.
- Confirm the deposit.
The request for fund withdrawal is also filled out in the player’s personal account. To do this, follow these steps:
- Log in to the betting company’s website.
- Authenticate your account.
- Go to the withdrawal tab in the account menu.
- Choose a convenient method for fund withdrawal.
- Specify the amount and provide the payment details.
- Confirm the transaction.
When withdrawing money through a cashier, the player will receive a personal code that will be used to confirm the payment. The processing time for the transaction depends on the chosen financial operator. Typically, funds are received within 24 hours. If there are any issues with the withdrawal, it is recommended to contact customer support.
Only authorized users can withdraw money from their gaming balance. Additionally, there should be no unplayed bonuses on the bonus account.
Bonuses & Special Offers
The bookmaker offers a variety of bonuses, although most of them are aimed at players in the online casino. Sports betting bonuses are offered by Supabets in the form of short-term promotions. For example, there are special offers for specific sports.
At the time of writing this review, there is a promotion for rugby. The bookmaker gives away 1000 ZAR every week. To participate, all you need to do is place any bet on rugby from Monday to Thursday. The minimum bet amount to qualify is 20 ZAR. On Friday morning, five winners are randomly selected, each receiving 200 ZAR. The bonus amount must be wagered with a 4x wagering requirement. Bets with odds of 2.40 or higher count towards the wagering. Users have 14 days from the time the bonus is credited to transfer the funds from the bonus balance to the gaming wallet. Only verified customers can participate in the promotion.
The bookmaker also offers rewards for new users. Players can receive a no-deposit bonus upon registration and incentives for their first three deposits.
The most interesting option is the first one. Players only need to create an account to receive a no deposit free bet of up to 50 ZAR from the company. The free bet will be available the day after registration and can be found in the personal account under the “Bonuses” section. The free bet can only be used for single bets with odds of 3.00 or higher.
There is also a welcome bonus for the first three deposits. The reward amounts are as follows:
- +100% on the first deposit, up to 2000 ZAR;
- +50% on the second deposit, up to 1000 ZAR;
- +100% on the third deposit, up to 2000 ZAR.
This means that the maximum bonus amount for the first three deposits in Supabets is 5000 ZAR. You can deposit larger amounts, but the promotional funds cannot exceed the specified limit for each stage.
The awarded bonus must be wagered with a 4x wagering requirement. Only single bets with odds of 3.00 or higher count towards the wagering. It is not allowed to bet on different outcomes of the same event. The promotional funds must be wagered within 15 days from the time of crediting.
Line and Live Bets
Supabets’ pre-match betting line includes events from over 20 sports. It covers popular disciplines such as football, cricket, basketball, and tennis. However, there is also a variety of options available for enthusiasts of more exotic sports, including Formula 1, motorsport, American football, cycling, pesapallo, futsal, and golf.
Traditionally, the football section is the most comprehensive and well-developed. It covers leagues from most countries, and the depth of the line goes down to regional divisions. For example, you can place bets on amateur leagues in different regions of Austria, reserve leagues, or women’s leagues in Argentina, and more.
The market depth for events cannot be considered extensive. For example, let’s take a Premier League match in South Africa between Cape Town City FC & Richards Bay FC. The following bet types are offered:
- Match result
- Double chance
- Totals
- Handicaps
- Half-time/full-time
- Combo bets
- Asian handicap
Unique propositions are rare to come by.
The odds cannot be considered high either. The average margin is around 8-10%. This figure exceeds 7% even for South African league games. For example, let’s consider the above-mentioned football match between Cape Town City FC and Richards Bay FC. The odds for the main outcomes are as follows:
- Cape Town City FC to win: 1.89
- Draw: 3.35
- Richards Bay FC to win: 4.05
These odds indicate that the bookmaker includes a commission of approximately 7.45% in the odds.
Supabets may disappoint Sports enthusiasts as they do not currently accept bets on this segment.
The Live section is well-developed, offering a majority of the events that were available for pre-match betting. However, live streaming of matches is not available.
Download Supabets App
Currently, it is not possible to download the Supabets app as the company does not offer mobile applications for smartphones. However, users can access the betting portal through the Supabets mobile website.
This adaptive site automatically opens when visiting the official Supabets website through a smartphone or other mobile devices’ browser. The mobile platform provides full access to all functionalities, allowing players to register, log in, place bets, play in the online casino, contact customer support, participate in promotions, make deposits, withdraw funds, track bet history, and more.
Casino and Slots
Supabets offers a separate section for its casino games. There are a variety of exciting entertainment options available here, including live dealer games, slot machines, keno, scratch cards, lotteries, TV games, and more.
The company partners with reliable game providers, and the catalog includes games from developers such as AGT, Evolution Gaming, Pragmatic Play, Split The Pot, PlayPearls, Global Bet, and NetEnt. Finding specific games is easy, as the offerings can be sorted by the provider, and there is a quick search function available based on game titles.
Customer support service
You can contact the support service using the following methods:
- Live chat
- Email: [email protected]
- Phone: +27 11 215 7000
The average response time for email inquiries is approximately 5 minutes. By calling the hotline, players can reach an operator immediately, while the wait time for the online chat is around one minute. During busy periods, there may be slight delays in response.
The bookmaker also offers the option to request a callback through the support section. To do so, you need to fill out a form providing the following information:
- First name
- Last name
- Phone number
After completing the form, ensure that the information is entered correctly, confirm that you are a real person using Captcha, and submit the request. You will then need to wait for the callback, which will arrive in a few minutes.
Additionally, players have access to a section with frequently asked questions.
The most convenient method of communication with the support team is through the live chat. However, you will need to provide your name and phone number before initiating the chat. An operator will join the chat within a minute.
FAQ
How to get Supabets bonus?
Supabets offers bonuses for both regular and new users. You can find the conditions of current promotions on the bookmaker’s website.
The company offers two types of rewards for new players:
- No deposit bonus upon registration
- Bonuses for the first three deposits
Players can claim a free bet of up to 50 ZAR after registering. The bonus is automatically credited the next morning after registration.
To receive a deposit bonus, you need to top up your gaming wallet. The bonus amounts are as follows:
- 100% bonus on the first deposit, with a maximum bonus amount of 2000 ZAR
- 50% bonus on the second deposit, with a maximum bonus amount of 1000 ZAR
- 100% bonus on the third deposit, with a maximum bonus amount of 2000 ZAR
Please note that the bonus amount needs to be wagered with a 4x wagering requirement on single bets with odds of 3.00 or higher.
How long does Supabets take to pay out?
Withdrawals take up to 24 hours to process. In case of any delays, please contact customer support.
What is the minimum deposit amount in Supabets?
The minimum deposit in Supabets is 1 ZAR when using vouchers or payment services such as Ozow, SiD, Direct Deposit.
How to withdraw a bonus from Supabets?
Bonus funds are credited to a separate bonus account. You cannot withdraw these funds directly. The bonus amount needs to be wagered. After meeting the wagering requirements, the funds will be transferred to your main gaming account. From that point, you can use the bonus funds for bets or withdraw them using any available method.